By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the following Terms and Conditions. These terms are designed to ensure a fair, transparent, and legally compliant experience for all users. They also outline your rights and responsibilities as a participant in our digital lottery ecosystem.
Only individuals aged 18 or older and residing in regions where online lottery participation is legally permitted may use our platform. Proof of age or residency may be requested at any time. Participation by unauthorized users is strictly prohibited and may lead to legal consequences.
Users must safeguard their login credentials and are responsible for all activity under their account. Notify support immediately if you suspect unauthorized use. Shared accounts are not supported.
Any form of fraud, game manipulation, or system abuse (e.g. bots, multi-accounts) is strictly prohibited and may lead to permanent account termination. Dingo Win maintains advanced monitoring tools to ensure fairness and detect anomalies.
All results are final once posted. Winnings are credited to your account wallet after eligibility verification. Payout timelines may vary depending on prize value and required checks.
We issue no physical tickets. All entries are securely stored and verifiable within your account dashboard, eliminating the risk of ticket loss. Confirmation emails and transaction history are also accessible.
Our platform uses certified RNGs and official draw results. All mechanics and payout rules are publicly accessible and audited for fairness. Independent audits may be conducted periodically by third-party firms.
Purchases are final unless a platform error occurs. Please review all entries before confirming. Refunds for user error, such as selecting incorrect numbers, will not be issued.
Tools are available to set limits, take breaks, or self-exclude. Visit our Responsible Play page for resources. We encourage all players to maintain healthy habits and use built-in control tools as needed.
All content and branding is owned by Dingo Win or its partners. Unauthorized use is not permitted. This includes visual assets, game names, and promotional materials.
We may update these terms from time to time. Continued use of the platform means you accept any changes. Users will be notified of major updates through email or on-site announcements.
Accounts may be terminated for breach of terms or suspicious activity. Users may also request closure at any time. Any funds in the account at closure will be processed in accordance with our withdrawal policy.
These terms are governed by Australian law and subject to the jurisdiction of courts in Tasmania. Any legal proceedings must be initiated in accordance with local regulations.
Questions? Visit our Support Page — we're here to help. You can also reach out via live chat or our dedicated email support for further assistance.
Last updated: July 2025
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We believe in encouraging responsible and enjoyable gaming for all. Through clear information, easy access to help, and transparent policies, we aim to support a healthy balance. Responsible play is part of everything we do — for your well-being and a better community. Whether you're playing occasionally or regularly, it's important to stay in control, set limits, and always treat gaming as a form of entertainment. Taking breaks, knowing your limits, and playing for fun — not for pressure — are key to keeping the experience positive.
Stay in charge of your gaming sessions by setting playtime boundaries. Whether it's daily or weekly, timing matters.
Decide how much you want to spend before you play. Set custom deposit or spending caps and avoid surprises.
Need a break? You can temporarily disable your account or apply longer exclusions at any time — no questions asked.
Get in-game prompts and stats on how long you've been playing or how much you've spent. Keep things transparent.
Responsible gaming is not just a guideline — it's a mindset. At Dingowin, we encourage players to enjoy the thrill of the game while staying mindful of their play. Take control by setting limits, taking breaks, and always treating gaming as entertainment — not a solution. Your well-being is our priority, and we’re here to help keep your experience safe and enjoyable.